CRM & Revenue
Intercom
Support conversations escalated into the team's own channels.
What it does
- Attach external conversations to the deal or contact record.
- Surface pipeline changes in the channel that owns the account.
- Keep email and in-workspace replies in one thread.
What the AI can do with it
- Ask for the status of an account and get pipeline plus conversation.
- Draft a follow-up from what was actually agreed in the thread.
- Include CRM records in enterprise search results.
Set up in 3 steps
- 1Intercom is connected once, by an owner, and then feeds the places you choose.
- 2Authorise the connection and pick which channels or spaces it feeds.
- 3Huub indexes the history in the background — search reaches it within minutes.
Stop paying to forget.
Get a walkthrough with the team that runs its own company on Huub.