Migration
- Can we import what we already have?Yes. Channels, threads, files and membership come across from a standard chat export, and client history can come in from a mailbox.
- Can we run both during migration?Yes, and most teams do for about two weeks. Nothing requires a hard cutover.
- Does Huub replace what we use now, or sit alongside it?It replaces it. You can keep your current tools running during migration — most teams take about two weeks — but Huub is designed to be the only place the
- How long does setup take?An afternoon for a typical team: import, connect your tools, let the index build, then provision everyone through SCIM.
- What happens to our threads?Thread structure is preserved. Replies remain attached to their parent message rather than being flattened into a channel.